Have questions about Musio? Below are answers to some common inquiries:
Do you currently offer any free libraries?
Musio contains all of our virtual instruments in one plugin. Since they are not separated out as individual libraries, we don’t have any free libraries available at this time. However, you can absolutely get free access to Musio to try it out with a 30-day free trial. Just go to musio.com and click “Try It Free” in the top right corner.
Do you offer demo versions of your libraries?
While we don’t offer demo versions of individual libraries, you can try all of Musio’s libraries for free with no obligation! Simply visit musio.com and click "Try It Free" to start your trial. This will give you full access to everything Musio has to offer so you can decide if it’s right for you.
Can you provide a full Musio template for my DAW?
While we don’t currently offer official DAW templates, we appreciate the suggestion and will consider this for the future! If you're using Logic Pro, composer Robert Rodriguez has created a Musio template that you may find helpful: Robert Rodriguez’s Musio Template.
Does Musio support MPE for breath control?
Currently, Musio does not support MPE (MIDI Polyphonic Expression). However, we recognize the importance of this feature for breath controller users, and it’s on our list of potential future enhancements. We’ll keep our users updated on any developments.
Does Musio include multiple microphone positions?
Musio does not yet support mic positions, but this is one of our most requested features. Since we are working through over 2,000 instruments, implementing this will take time. We don’t have a release date yet, but we will announce updates via our website, social media, and email newsletters.
Is Musio accessible for visually impaired or blind users?
Accessibility is important to us, and we are actively working on tools to make Musio more accessible for users with visual impairments. While we don’t have a release date yet, we’ll share updates as soon as we have them.
If I buy Musio 1, will I receive new app features like microphone positions when they become available?
Yes! When you purchase Musio 1, you gain access to all existing libraries in the Musio catalog through the end of 2024. No new instrument libraries will be added after that, but new features (such as microphone positions) will be automatically included for all users, including those on Musio 1.
I see a new library was released in Musio, but I don’t see it in my catalog. What should I do?
To update your Musio catalog:
- Open Musio Connect.
- Go to Tools > Catalog > Update Catalog.
- The new library should then appear in your catalog.
How can I stay updated on Musio updates and releases?
You can check for updates in two ways:
- Musio Connect – A red update link will appear in the bottom left corner when an update is available.
- Musio Instruments – A red dot will appear next to instrument patches if there’s an update available.
Additionally, you can view release notes by opening Musio Connect, clicking Help in the top left, and selecting Release Notes where you can see all that was updated. We are also starting to send email notifications for updates.
Do you have a mailing list for sales and updates?
Yes! To subscribe, visit musio.com and scroll to the bottom of the homepage. You’ll see an option to “Keep up-to-date with all things Musio.” Enter your email to sign up!
How can I unsubscribe from the mailing list?
You can unsubscribe by clicking the "Unsubscribe" link at the bottom of any Musio email. If that doesn’t work, please reach out to our Support team at support@musio.com, and we’ll take care of it for you.
Can I use Musio’s samples in professional or commercial productions, including during the trial period?
Yes! According to our End User License Agreement (EULA), you are free to use Musio’s libraries in professional and commercial productions, even during the free trial period.
However, the samples must be combined with at least one other musical element. For instance, the Tina Guo Acoustic Cello Legato library can't be used in isolation to create loops for resale, but it's perfectly fine to use in a solo cello composition or scoring context. Musio can definitely be used for professional scoring or songwriting projects.
All Other Musio Questions
For any questions about Musio you might have that weren't answered on this list, we have revamped our Help Center to have nine main categories full of new articles of Musio information that might answer your question. Check out the following categories or use the search bar at the top of the Help Center to narrow down on your question quickly:
- Purchasing
- Samples & Downloads
- Using Musio
- Musio Connect
- Installation & Compatibility
- Troubleshooting
- Account & Billing
- Legal
Need help?
For assistance and any other questions you might have, contact our Support team at support@musio.com. We’re happy to help!