General Questions About Musio – Musio

Have questions about Musio? Below are answers to some common inquiries:

Do you currently offer any free libraries?

All new account signups includes 'Musio Essentials' which is a free starter pack of sample libraries made by Cinesamples. Sign up for a free account at portal.musio.com and then you can download the Musio application and try out the libraries in Musio Essentials for free.

Do you offer demo versions of your libraries?

We don't currently offer demo versions of the libraries in Musio, but there are multiple ways to "try out" Musio and many of its sample libraries. The first is with Musio Essentials which is a collection of samples libraries that comes included automatically with every new Musio account.

Additionally, you can try any library collection in Musio+ Complete for free via a 3-day free trial, which can be activated within Musio.

Can you provide a full Musio template for my DAW?

We don’t currently offer official DAW templates, we appreciate the suggestion and will consider this for the future!

Does Musio support MPE for breath control?

Currently, Musio does not support MPE (MIDI Polyphonic Expression). However, we recognize the importance of this feature for breath controller users, and it’s on our list of potential future enhancements. We’ll keep our users updated on any developments.

Does Musio include multiple microphone positions?

Yes, Musio does include multiple microphone positions! Please see this Help Center article about the microphone positions in Musio for more information.

Is Musio accessible for visually impaired or blind users?

Accessibility is important to us, and we are actively working on tools to make Musio more accessible for users with visual impairments. While we don’t have a release date yet, we’ll share updates as soon as we have them.

I see a new library was released in Musio, but I don’t see it in my catalog. What should I do?

To update your Musio catalog:

Open Musio.
Click on the Catalog tab.
Click the Catalog Refresh button at the top left under the search bar.
The new library should then appear in your catalog.

You can also update your Musio catalog this way:

Open Musio Connect.
Go to the Catalog drop down menu in the top left.
Click Update Catalog.

Please also try updating Musio itself by following these steps:

Open Musio Connect.
Click the red update link in the bottom left hand corner to launch the update installer.
Go through the update installer steps to fully update.

How can I stay updated on Musio updates and releases?

You can check for updates in two ways:

Musio Connect – A red update link will appear in the bottom left corner when an update is available.
Musio Instruments – A red dot will appear next to instrument patches if there’s an update available.

Additionally, you can view release notes by opening Musio Connect, clicking Help in the top left, and selecting Release Notes where you can see all that was updated. We are also starting to send email notifications for updates.

Do you have a mailing list for sales and updates?

Yes! You can choose to opt into our mailing list when signing up for an account at musio.com.

How can I unsubscribe from the mailing list?

You can unsubscribe by clicking the "Unsubscribe" link at the bottom of any Musio email. If that doesn’t work, please reach out to our Support team at support@musio.com, and we’ll take care of it for you.

Can I use Musio’s samples in professional or commercial productions, including during the trial period?

Yes! Thanks for reaching out! According to our Terms and Conditions of Use, you're free to use Musio for professional/commercial productions. However, keep in mind these two points from the Terms and Conditions:

1 - Service Content comprised of single sample sounds or hits may not be used solely by itself.

2 - Service Content comprised of pre-recorded phrases and/or loops shall only be used in connection with Work(s) containing additional original content, and shall not be used alone or represented as content original to You or your Authorized Users.

It's essentially saying that you can't take a loop or phrase or a single sample hit from Musio completely isolated by itself and sell it as if you created it. The sounds need to be combined with at least one other musical element. For example, the Tina Guo Acoustic Cello Legato library can't be used in isolation to create loops for sale, but it's perfectly fine to use it in a composition, scoring, songwriting, or producing context. Musio can definitely be used for professional projects.

What is the standard/original/default sample rate for Musio?

48khz and 24bits is the standard for all of our samples.

All Other Musio Questions

For any questions about Musio you might have that weren't answered on this list, we have revamped our Help Center to have nine main categories full of new articles of Musio information that should hopefully answer your question. Check out the following categories or use the search bar at the top of the Help Center to narrow down on your question quickly:

Need help?

For assistance and any other questions you might have, contact our Support team at support@musio.com. We’re happy to help!