If you're wondering whether Musio requires an internet connection to function, here are some common questions and answers to help you understand when and why internet access is needed.
Does Musio Require a Constant Internet Connection?
No, Musio does not require a constant internet connection to run. If you lose internet access while working in Musio, the application will continue to function normally. The only thing that will be affected is ongoing instrument downloads, which will pause and automatically resume once your internet connection is restored.
Do I Need to Be Online to Use Musio at All?
Musio only requires an internet connection at least once per month so that Musio Connect can verify your active license or subscription. Other than that, you can use Musio completely offline as long as the instruments you need have already been downloaded to your instrument Rack.
This makes Musio perfect for working on projects while traveling or in places with limited internet access. Just keep in mind that an active internet connection is required whenever you want to download new instruments.
Why Do I Need to Connect Once a Month If I Own Musio 1?
Musio requires an internet connection just once every 30 days to operate. Connecting renews your authorization, which happens seamlessly in the background as a security measure. This helps us protect the software and keep it secure. Most users don’t notice this because they’re often connected to the internet, even briefly.
As long as you connect once per month, Musio Connect will be able to verify your active Musio 1 license and then you can use Musio offline and load any instruments you have downloaded already into the instrument Rack (although new instruments won’t be able to be downloaded until an internet connection is restored).
What If I’m Traveling Without Internet Access?
If you’re planning to be completely offline for an extended period, you can use any instruments you’ve already downloaded in Musio without an internet connection for up to 30 days. After those 30 days, if you're near WiFi at any point (such as at an airport, café, or hotel), simply connect briefly to renew your authorization for another 30 days.
If a connection isn’t possible at that time, Musio will pause and won’t be usable again until you're able to reconnect. We understand this may be inconvenient for those in fully offline environments, but this periodic check helps protect Musio from unauthorized use and keeps the software secure for everyone.
Need more help?
If you have any other questions, reach out to our support team at support@musio.com and our team will get back to you as soon as possible!