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How To Uninstall Musio Manually (macOS)

  • Updated

If the macOS Uninstaller doesn’t work on your system version, or you need to uninstall Musio on a Mac manually for any reason, follow these steps to completely remove Musio from your computer:

 

Step 1: Remove Musio Files from Your System

  1. Open the Go to Folder Tool:
    • Click on any empty spot on your desktop.
    • At the top left of your screen, click Go and select Go to Folder.
  2. Navigate to the First Folder:
    • Copy and paste the following location into the box that appears:
      /Users/Shared/Musio Connect
    • Drag and drop this folder into the Trash.
      • Note: This is the default location for Musio samples, so deleting this folder will remove all downloaded instruments. However, if you have changed the Samples Location in Musio Connect, you’ll need to locate and manually delete that folder as well if you want to uninstall everything including your downloaded instruments.
  3. Remove Additional Folders:
    • Repeat the same process for each of these locations:
      • ~/Library/Application Support/Musio
      • ~/Library/Application Support/Musio Connect
      • /Applications/Musio.app
      • /Applications/Musio Connect.app
      • /Library/Audio/Plug-Ins/Components/Musio.component
      • /Library/Audio/Plug-Ins/VST3/Musio.vst3

Step 2: Remove Background Processes Using Terminal

  1. Open Terminal:
    • Press CMD + Spacebar, type Terminal, and hit Enter to open it.
  2. Enter the Following Commands into Terminal (one at a time):
    • launchctl unload -wF /Library/LaunchAgents/io.mus.Connect.plist
    • sudo rm /Library/LaunchAgents/io.mus.Connect.plist

Step 3: Reinstall Musio (Optional)

  • Once you’ve completed these steps, Musio should be fully uninstalled from your system. If you’d like to reinstall Musio, log in at portal.musio.com and download the latest version by clicking one of the installer buttons in the top right.

Need More Help?

If you need any further clarification or have other questions, we’re here to help!

Email Our Support Team at support@musio.com with the following:

  1. A description of what you’d like to do and the steps you’ve already tried.
  2. Your operating system and version (e.g., macOS Ventura 13.0 or Windows 11).
  3. Your digital audio workstation (DAW) and its version (e.g., Ableton Live 11). Thank you!

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