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Using Musio On Multiple Computers: A Step-by-Step Guide

  • Updated

You can use one Musio license on up to three computers simultaneously. Follow these steps to set Musio up on additional computers:

 

Installing Musio on Another Computer

  1. Log In to Your Account
    • On your second (or third) computer, go to portal.musio.com and log in with your account credentials.
  2. Download and Install Musio
    • Click one of the installer buttons in the top-right corner of the portal to download and install Musio on the new computer.
      1. Note: You do not need to re-enter the license code on the new computer.
  3. Log Into Musio
    • Open Musio on the new computer and login using the same email address and password you used on the first computer.

Triggering Instrument Downloads

Please note: when using Musio on a new computer, you’ll need to re-trigger the instrument downloads. For example:

  • If you installed Musio on your first computer and downloaded instruments to an external hard drive, and then installed Musio on a second computer and plugged in that same external hard drive to the second computer, the audio content you downloaded previously will still be stored on your external drive, but in Musio itself, it won't show the instruments as being downloaded even though the audio content part of them technically still is.
  • Musio won’t show the instruments as "downloaded" until you re-trigger the downloads.

To resolve this:

  1. Open a Previous DAW Session
    • Load a DAW session where you previously used Musio. This will automatically trigger the instruments in that session to re-download.
  2. Manually Reload Instruments
    • Locate the instruments you used before and click the Load button. If the audio content is already stored on your drive, the instruments will load almost instantly without requiring a full re-download.

We’re working to improve this process in the future and appreciate your patience in the meantime!

 

Need More Help?

If you need any further clarification or have other questions, we’re here to help!

Email Our Support Team at support@musio.com with the following:

  1. A description of what you’d like to do and the steps you’ve already tried.
  2. Your operating system and version (e.g., macOS Ventura 13.0 or Windows 11).
  3. Your digital audio workstation (DAW) and its version (e.g., Ableton Live 11). Thank you!

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